Communication is Key

We’re always told communication is key in any relationship, but how important is communication in therapeutic rapport? Rapport is defined as a “harmonious relationship” between two parties (Merriam-Webster, 2023). With communication being the foundation to our most important relationships, it makes sense that they go hand-in-hand.

In fact, 93% of our most important communication is non-verbal. From head shakes to facial responses, it all adds up. With only 7% of our communication being verbal it is important to ensure therapists, and clients are on the same page (Mehrabian & Ferris, 1967). If we’re not, that rapport will be lacking. A good rapport with a client not only means a solid communication system, but was shown to boost a client’s success rate by 25% (Ardito & Rabellino, 2011).

Ways to build communication, and rapport:

• Have an update about your child? Talk privately about the concerns without your child present. A child can often internalize those shortcomings. Speaking to your child’s therapist alone increases the chance your child will associate therapy as a positive experience.

• Document topics you want to talk about. Having a list ensures you’re more likely to bring up topics that are important to you.

• Be up front about any concerns you’re experiencing with your services. If we are unaware of a concern, we can’t fix it.

• Ask questions. We want to make sure you’re aware of our procedures, and we understand your needs.

I hope you enjoyed this "funtastic" blog post!

- Sophie Butcher, LMSW

References

Ardito RB, Rabellino D. Therapeutic alliance and outcome of psychotherapy: historical excursus,

measurements, and prospects for research. Front Psychol. 2011 Oct 18;2:270. doi:

10.3389/fpsyg.2011.00270. PMID: 22028698; PMCID: PMC3198542.

Mehrabian A, Ferris SR. Inference of attitudes from nonverbal communication in two channels. J

Consult Psychol 1967;31:248–52.

Merriam-Webster. (2023). Rapport. In Merriam-Webster.com dictionary. Retrieved November

30, 2023, from https://www.merriam-webster.com/dictionary/rapport